General conditions

Force majeure

Damella AB is not responsible for situations that delay or prevent the delivery of ordered goods when the circumstances are beyond our control. Exempting circumstances include war, natural disasters, strikes, terrorist attacks, fires, transport disruptions, communication errors, illness or changes in government regulations. In the event of force majeure, both You and Damella AB have the right to cancel, in whole or in part, any given agreement without obligation to pay damages or fulfill obligations. Should the situation arise, Damella AB will inform you from beginning to end of the current situation.

Cookie policy/Privacy policy

Damella AB uses the Shopify.com platform to conduct online commerce. Through set functions, we are able to receive orders and deliver products from and to you as a customer. We may need to store and process your personal data with us. We do not store your personal information longer than we absolutely need. You can read more about how Shopify uses your personal data at https://www.shopify.com/legal/privacy.

Your personal data is registered with us when you visit our site, complete a transaction, contact us via email or on the website, use your user account or social media. Collected personal data can be your name, telephone number, social security number, postal address, e-mail address, IP address, goods you have placed in your shopping cart, payment method and payment information (incl. credit card information) as well as your activity on our site or on one of our social networks.

We collect your data and information to:

  • improve your shopping experience
  • enable the sale of goods to you, by ensuring that we comply with applicable laws
  • Reach out with necessary and customized marketing via email, SMS and other channels based on your previous purchases or use of Damella's channels.
  • Keep statistics and through this develop our business. This may mean that we share your personal data with partners such as mail providers, or other partners, which they can use to improve the services used.
  • Comply with laws and carry out our accounting in an accurate manner.

Information regarding this is statutory, if you have further questions, please contact our customer service, customerservice@damella.se , or the Data Inspectorate at www.datainspektionen.se. You always have the right to request the data we have stored, including to be deleted from our customer register. We do this to comply with the laws and regulations that exist and to be able to make sure that crimes are not committed when agreements are concluded. In the event of a crime, your collected data will be disclosed to the police authority. Damella AB will never sell or pass on information without the knowledge of the person involved.